Terms and Conditions of Use
Prices
All prices include VAT. Every effort will be made to keep prices firm but we
reserve the right to vary them without notice. We reserve the right to end
any promotions at any time.
Title
Title to the goods does not pass to the purchaser until the account is settled
in full. Risk passes to the purchaser on delivery.
Quality
We use the most suitable materials for the intended purpose of the article.
It is not our policy to vary quality, however we reserve the right to use
alternative materials when we consider it suitable or necessary.
Carriage
Prices for fruit cages include UK mainland carriage charges. All orders over £100.00
in value are also carriage free to mainland UK. Please contact us for quotations
to all other destinations.
Non-delivery or Damage.
All claims for missing or damaged goods must be made within 7 days of receipt
and in the case of non-delivery within 10 days of being charged. To help
maintain customer goodwill we request that any notifications of missing or
damaged goods should be brought to our attention as soon as is practicable.
Guarantee
If you are not fully satisfied with any purchase from Wm James we will immediately
replace or reimburse you in full (minus carriage charges) on safe return
of the goods.
Liability
Wm James & Co accept no liability for fraudulent transactions or for the wilfull
misuse of credit card details.
Statutory Rights
Wm James & Co terms and conditions do not in any way affect your statutory
rights as a consumer.
Privacy policy
Wm James & Co do not disclose buyers' information to third parties. This web
site uses cookies to facilitate the processing of the shopping basket. If you
do not wish receive cookies, please adjust your web browser's preferences to
prevent cookies from being accepted and then delete any unwanted cookies that
have already been downloaded. By preventing the use of cookies on this site
you will not be able to use the eCommerce facility. More
information on our use of cookies
Credit card security
All credit card transactions are processed on a Secure Socket Layer (SSL) using
128bit encryption.
